A calm, considered inbox with AI on the team.

Kelzop Agents are the AI workforce inside Kelzop. Assign an agent to a phone number, a queue, or a single conversation. It reads inbound messages, retrieves the right knowledge, calls the tools you allow, and either drafts a reply for a human to approve, sends with a review flag, or sends autonomously. Your call, per agent.

Kelzop Agents don’t just chat. With the right tools allow-listed they can find slots, book, reschedule, and cancel appointments straight into your team’s calendar, using the same booking pipeline humans do.

Behind the scenes, each agent routes between GPT-class and Claude-class models based on the question. Fast, cheap models for simple replies. Frontier models when the conversation needs them. You don’t pick a model; Kelzop does.

A Kelzop Agent is a first-class actor. Same conversations, same audit log, same opt-out enforcement, same outbound queue as your humans. Every reply is attributed to the agent and version that sent it, with a one-click “why this reply” view showing retrieved chunks, tool calls, and guardrail decisions.

Kelzop threads SMS by sender across every connected phone, so a customer who texts you twice a year still lands in the same conversation. Queues, filters, and search keep things calm even when volume spikes.

Conversations move through clear states (open, assigned, pending, closed) and reopen automatically if a customer texts back within your configured window.

Pair an Android phone in under sixty seconds with a one-time QR code. Connect as many phones as you need; each one keeps its own number and SIM.

A small Gateway app runs quietly in the background, capturing inbound SMS, sending outbound replies, and reporting health back to the inbox.

Per-tenant isolation, per-device credentials, MFA on user accounts, and signed device requests with replay protection. The basics done properly.

Every meaningful action lands in an audit log: who did what, when, from where.

Kelzop ships with four built-in dashboards (Overview, Conversations & SLA, Team performance, and AI performance) plus a personal “My week” view for every user. Headline numbers above charts, charts above tables, every tile with a clear definition.

The standout piece is the insight strip: plain-language observations like “Inbound up 22% vs prior 7 days”, “Wednesdays 10–12 are your busiest window”, or “Kelzop Agents resolved 38% of conversations without a human reply.” No graphs to interpret. Just what changed and where the friction is.

Compare any range to its previous period, segment by phone number, queue, assignee, tag, or AI agent, and export anything to CSV. A weekly digest lands in the Owner’s inbox every Monday with the headline numbers and top insights.